FAQ
Is Thess Monitoring certified and reimbursed by social security for generic line protocols?
Yes, Thess Monitoring is currently Convergence certified and reimbursed by social security for the following nephrology protocols: Stage IV, Stage V, Hemodialysis in center or at home, Peritoneal Dialysis and Post renal transplant.
Can we easily customize the organization around medical remote monitoring protocols in Thess Monitoring?
Thess Monitoring is fully configurable and easily adapts to the different organizations of healthcare professionals.
Can Thess Monitoring connect with other existing IT systems?
Yes, Thess Monitoring technology meets the interoperability criteria determined by the Agence Numérique Santé and allows interoperability with existing IT systems (Electronic Patient Record...)
I don't have a smartphone, can I still use Thess Monitoring?
Yes, Thess Monitoring works on various devices such as smartphones, tablets, and computers.
Can I report a symptom / adverse effect to the care team that tele-monitors my treatment in Thess Monitoring?
Yes, at any time within the framework of the medical tele-monitoring protocol prescribed by your doctor.
How am I notified that actions on my part are expected in the Thess Monitoring medical device?
Depending on your choice, Thess Monitoring will send you notifications by SMS or e-mail as soon as a monitoring action is expected.
As a family caregiver, can I access the Thess Monitoring medical device?
Yes, if your relative gives you authorization.
As a professional caregiver from outside the healthcare facility, can I participate in the monitoring of the patient I am helping in Thess Monitoring?
Yes, if the prescribing doctor responsible for organizing the medical tele-monitoring of your patient authorizes it.
As a delegate of the medical tele-monitoring operator, can I participate in the medical surveillance of the operator's patients?
Yes, an operating doctor can delegate certain medical tele-monitoring tasks according to the organization he or she has established.